Hi All - We’d like to link cases or bugs to topics or KBAs in the community. We don’t want them as public tags. Because they’re all different, I don’t think labels make sense. Is there any option I’m not thinking of? We’d need to see/search them on the backend only.
Best answer by ddpancratzView original
But aren’t those the ones for featuring topics? I can just put anything random in there?
Anything random. I believe the featured tag is a specific tag, but you should be able to do others as well.
I use them for tracking some things and triggering some zapier automations.
Awesome, thank you!