How to filter out not activated users from API output

  • 12 November 2021
  • 1 reply

Hey! We’re downloading data about our users via API (using Fetch all users) and doing internal analytics on top of that. However, numbers don’t match due to not activated users, who are not included in inSided analytics. This information isn’t easy to gather via API, it’s hidden in user activity, which is unfortunate. When I download data via export, I can see not activated users with activity timestamp, so that’s not usable also. Do you have an idea how to solve this? Or question for InSided team - would be possible to add information about user activation into Fetch all users?

1 reply

Userlevel 5
Badge +1

I think you’d need to match the role by user id to achieve this: The role will include the “not activated” stage allowing you to exclude them.