Getting Error while executing Get User id API

  • 15 September 2021
  • 3 replies

Hello All,


I am using{field}/{value} this api from third party tool  to get user ID of the user so when I am trying to execute it then it is giving me internal error. Attached is the screenshot of the same.

Please suggest what shoul I do to resolve this issue.



Best answer by Sakshi Rathor 12 October 2021, 15:14

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3 replies

Userlevel 5
Badge +1

Hi @Sakshi Rathor,


I’ve escalated this question to our support team, who would be best suited to investigate this technical issue. 

Hi @Jeanie Lee ,


I have added the header as “Accept” in my REST call and now it is working fine.


Thank you so much for your help. Issue is resolved now.


Userlevel 7

Thanks for getting back to this and glad to hear it’s working now! :)